iPhones must have MagSafe or use a MagSafe-compatible case.
FAQs
Payments
💳 What payment methods do you accept?
We accept credit/debit cards, mobile wallets, and direct bank transfers for secure and convenient transactions.
💵 Are there any hidden charges?
No, the total amount displayed at checkout includes all applicable taxes and delivery fees.
🚚 Do you charge delivery fees?
Yes, a small delivery fee is applied, which is included in your total bill at checkout.
Refund & Return Policy
🔄 What is your return policy?
We offer a 7-day return policy. If you’re not satisfied, contact our support team at contact.ooyestore@gmail.com to initiate a return.
📦 How do I return my product?
Simply email contact.ooyestore@gmail.com with your order details, and our team will guide you through the return process.
⚠️ What are the return conditions?
Shipping & Order Tracking
📅 How long does shipping take?
Orders are processed and shipped within 2-3 business days. Delivery time depends on your location and may vary due to government holidays.
📍 Can I track my order?
Yes! You will receive a tracking number via email once your order is shipped.
📞 Need help?
For any shipping inquiries, contact our Customer Support via phone, WhatsApp, or email.
Wrong Order Placement
⚠️ Ordered the wrong item?
No worries! Contact contact.ooyestore@gmail.com immediately for modifications or cancellations.
🛠 Can I modify my order after placing it?
Yes, but only before the order is processed. Reach out as soon as possible to request any changes.
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